---
title: Bandwidth & Content Caching
description: Content caching is where video content is downloaded to the device to avoid continuously using data.
---

[Skip to content](https://help.atmosphere.tv/content-caching#main-content)

[Contact us](https://help.atmosphere.tv/kb-tickets/new?hsLang=en)

[![ATM_Primary_Logos (1)_Symbol_Dark 3.png\]](https://help.atmosphere.tv/hs-fs/hubfs/ATM_Primary_Logos%20(1)_Symbol_Dark%203.png?width=34&height=34&name=ATM_Primary_Logos%20(1)_Symbol_Dark%203.png)](https://help.atmosphere.tv/?hsLang=en)

Open main navigation

Close main navigation

- [Contact us](https://help.atmosphere.tv/kb-tickets/new)
- [Contact us](https://help.atmosphere.tv/kb-tickets/new)

[Contact us](https://help.atmosphere.tv/kb-tickets/new?hsLang=en)

 How can we help?

- There are no suggestions because the search field is empty.

1. [Atmosphere TV Support](https://help.atmosphere.tv/?hsLang=en)
2. [Troubleshooting](https://help.atmosphere.tv/troubleshooting?hsLang=en)
3. [Network](https://help.atmosphere.tv/troubleshooting?hsLang=en#network)

# Bandwidth & Content Caching

## Content caching is where video content is downloaded to the device to avoid continuously using data.

### How It Works

- As soon as a channel starts playing, it will download the videos in the background while it is streaming. 
- Whenever a segment is about to play, the app checks to see if that video is cached locally. If it is, it uses that video instead of streaming.
- One channel takes up about 5GB of storage which is about 1 GB per hour of content. 

How quickly content is cached depends completely on the internet speed.

### Daily Data Consumption

![Screenshot 2024-02-12 at 2.58.12 PM](https://help.atmosphere.tv/hs-fs/hubfs/Screenshot%202024-02-12%20at%202.58.12%20PM.png?width=688&height=138&name=Screenshot%202024-02-12%20at%202.58.12%20PM.png)

*![Screenshot 2024-02-12 at 2.58.25 PM](https://help.atmosphere.tv/hs-fs/hubfs/Screenshot%202024-02-12%20at%202.58.25%20PM.png?width=688&height=202&name=Screenshot%202024-02-12%20at%202.58.25%20PM.png)*

*\*These download times are based on 5 GB of video content and a persistent network connection. Content caching is available on Atmosphere TV provided devices only. Advertisements are not cached.*

### Playback Quality

Atmosphere TV videos are encoded at 720p and 1080p resolutions to ensure the highest quality of content.

Videos begin playing at a resolution of 720p while the app checks for any network issues that may affect the ability to play at 1080p. If bandwidth allows, the device will automatically switch to a higher quality for a better viewing experience. 

### Buffering and Network Connectivity

Managing fluctuating network connectivity can be a challenge. To ensure an optimal playback experience, we have implemented several measures to mitigate potential performance issues. 

- If a device has to buffer a video for more than 3 seconds, we show a loading spinner.
- If a segment is buffering longer than 15 seconds, we skip to the next segment in the loop.

For additional details on Network Requirements, please refer to [this article](https://help.atmosphere.tv/network-setup-and-essential-requirements?hsLang=en).

For more information and support, please contact**[help@atmopshere.tv](mailto:help@atmopshere.tv)**; or contact your organization's IT help desk. Atmosphere TV Terms of Service [can be found here.](https://www.atmosphere.tv/legal/terms/business/)

- [Your Guide To Using Atmosphere TV](https://help.atmosphere.tv/your-guide-to-using-atmosphere-tv?hsLang=en)
- [Getting Started](https://help.atmosphere.tv/getting-started?hsLang=en)
- [Troubleshooting](https://help.atmosphere.tv/troubleshooting?hsLang=en#main-content)
  
  
  
  
  
    - [Network](https://help.atmosphere.tv/troubleshooting?hsLang=en#network)
    - [Device](https://help.atmosphere.tv/troubleshooting?hsLang=en#device)
    - [Remote](https://help.atmosphere.tv/troubleshooting?hsLang=en#remote)
- [Digital Signage](https://help.atmosphere.tv/digital-signage?hsLang=en)
- [Account](https://help.atmosphere.tv/account?hsLang=en)
- [Device](https://help.atmosphere.tv/device?hsLang=en)
- [Content](https://help.atmosphere.tv/content?hsLang=en)
- [Ads](https://help.atmosphere.tv/ads?hsLang=en)
- [About Atmosphere](https://help.atmosphere.tv/about-atmosphere?hsLang=en)
- [Trivia](https://help.atmosphere.tv/trivia?hsLang=en)

[![Chill listening crop-3](https://help.atmosphere.tv/hs-fs/hubfs/asdfdfdfdf.png?width=32&height=32&name=asdfdfdfdf.png "Chill listening crop-3")](https://www.atmosphere.tv/)

Atmosphere TV Support

Copyright © 2026, Atmosphere TV