Remote Pairing
Please keep in mind that there will be a red light on the remote to indicate that it has power. If you don't see a light, you may need to change the batteries or confirm they're in properly. The remote takes 2 AAA batteries.
- Position: Make sure the remote is directly pointing at the blue light on the front of the device. If this works, skip to step 3.
- Pairing: Hold the "OK" and "Volume DOWN" button simultaneously until the red light keeps blinking repeatedly for a minute.
- Bluetooth re-pair: Then click on Settings > Remote Control > and then follow the pairing steps to reconnect the bluetooth connection. Now you can use your remote freely, regardless of the blue light's position.
- Reset: Remove the batteries in the remote and put them back to turn the remote off and on and retry pairing.
- Power Cycle: Unplug the power cable from the back of the device and plug it back in. Then retry pairing.
- Repeat: Continue these steps until successful or let us know if you are unsuccessful.
If you need help changing your wifi settings, follow the steps in this article.
If you're still unable to successfully pair your remote, please contact our team at help@atmosphere.tv. We may need to swap out your remote.