---
title: How do I know if I have an Apple TV or an Atmosphere TV Custom Device?
description: Confused about which device you have? No worries, we got you!  This device is a regular Apple TV device, the only difference is it is locked into the Atmosphere TV app. They are the size of a hockey p
---

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# How do I know if I have an Apple TV or an Atmosphere TV Custom Device?

Confused about which device you have? No worries, we got you! 

### **Apple TV Device**

This device is a regular Apple TV device, the only difference is it is locked into the Atmosphere TV app. They are the size of a hockey puck, have an Atmosphere TV label on them, and come with a silver or black apple remote. 

![Gemini\_Generated\_Image\_8bp5gw8bp5gw8bp5 (2)](https://help.atmosphere.tv/hs-fs/hubfs/Gemini_Generated_Image_8bp5gw8bp5gw8bp5%20(2).jpeg?width=463&height=502&name=Gemini_Generated_Image_8bp5gw8bp5gw8bp5%20(2).jpeg)

### **Atmosphere TV Custom Device**

This is our proprietary device that began rolling out in late 2023. This device is about the same size as the Apple TV, but slightly thinner. It has an exclusive 'Zero Touch' feature that automatically turns your TV on. A battery-powered remote is included. 

Serial Numbers start with ATLM

![atm device bundle](https://help.atmosphere.tv/hs-fs/hubfs/Gemini_Generated_Image_sqpm1vsqpm1vsqpm-1.png?width=455&height=381&name=Gemini_Generated_Image_sqpm1vsqpm1vsqpm-1.png)

 

### **How to Check Your Device Type in the Atmosphere Portal**

If you don’t have your physical device on hand, you can still confirm the device type directly in the portal.

Follow these steps at **admin.atmosphere.tv**:

1. **Log in** to your account at **admin.atmosphere.tv**
2. In the left navigation, go to **Devices**.
3. **Select the device** you want to review.
4. Open the **Troubleshooting** tab.
5. Under **Device Type**, you’ll see the exact hardware type associated with that device.

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