How do I cancel my account?

We're sorry to see you go! Click this link and fill out the form to request to cancel. 

Our Client Success team will follow up with you in the next few business days and reach out for next steps. 

If you're unsure of your login credentials, you may reach out to your Client Success team by emailing us at

**PLEASE NOTE: If we had provided you with a streaming device, we cannot fully close your account until the device is returned to us. We will provide a pre-paid return label upon confirmation of your shipping address. There is a $200 charge for devices that are not returned within 30 days of receiving the return label.**