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Adding and Managing Users in Dashboard

Managing who has access to your Atmosphere Dashboard is simple. Whether you need a manager to update digital signage or an employee to change channels, follow the steps below.

Adding a New User

  1. Log in to your Online Dashboard.

  2. Select the Settings dropdown and click Users.

  3. Click Invite New User.

  4. Enter the user's email address and assign a User Role (see the roles table below).

  5. Assign the specific Venues the user should have access to.

  6. Click Send Invitation.

The new user will receive an email with a link to set up their password and log in.

Understanding User Roles

There are 3 types of users. Ensure you select the correct type based on what the new user needs to have access to. 

Owner

  • Add, remove, and edit users for all venues.
  • Manage and add promotions for all venues.
  • View reports and change channels for all venues.
  • View and edit billing for all venues.

Manager

  • Add or remove new users to their specific venue(s).
  • Manage and add promotions for their venues.
  • View reports and change channels in their venues.

Member

  • Add new users to their specific venue(s).
  • Manage and add promotions for their venues.
  • View reports and change channels in their venues.

 

Editing or Deactivating Users

As your team changes, you can update permissions at any time:

  • To Edit: Click on a user’s name and select Edit to add or remove their assigned locations.

  • To Deactivate: If an employee is no longer with your organization, select Deactivate. This immediately revokes their access to the Dashboard.

💡 Pro-Tip: Owners are automatically granted access to every new location added to the account. Managers and Members must be manually assigned to new locations.

If you are a Manager or Member and a location is missing from your view:

  1. Ask your Account Owner to add the location to your profile via the Users tab.

  2. If the Owner is unavailable, contact us at help@atmosphere.tv for assistance