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Troubleshooting
Find step-by-step solutions to frequently encountered problems.
Network
Device
- Help! I keep getting a spinning "A" on my screen.
- My streaming device is plugged into the TV but nothing happens.
- Help! My screen is black.
- How do I connect to an HDMI matrix system?
- How do I connect to a component matrix system?
- How do I enable CEC on my TV?
- How do I factory reset my device?
- My device says, "No Signal"
- I received a charge, but I'm streaming.
- How to do an Apple Device Software Update
- My screen has an error: "Android Recovery"