![ATM_Primary_Logos (1)_Symbol_Dark 3.png]](https://help.atmosphere.tv/hs-fs/hubfs/ATM_Primary_Logos%20(1)_Symbol_Dark%203.png?width=34&height=34&name=ATM_Primary_Logos%20(1)_Symbol_Dark%203.png){kind=small}
Troubleshooting
Find step-by-step solutions to frequently encountered problems.
Network
Device
- Help! I keep getting a spinning "A" on my screen.
- My streaming device is plugged into the TV but nothing happens.
- Help! My screen is black.
- How do I connect to an HDMI matrix system?
- How do I connect to a component matrix system?
- How do I enable CEC on my TV?
- How do I factory reset my device?
- My device says, "No Signal"
- I received a charge, but I'm streaming.
- How to do an Apple Device Software Update
- My screen has an error: "Android Recovery"