How to do an Apple Device Software Update

To make sure your device is on the most recent software, an update may improve your streaming experience.

1. Go to the Atmosphere Main menu by hitting the back arrow button (or the "menu" button) a few times.
2. At the top you will see: Home, Custom Playlist, Settings and Search.
3. Click "Settings"
4. On the left you will see & click "Network"
5. On the list on the right you will see & click "OPEN APPLE TV SETTINGS" at the bottom
6. A different page will pop up, select "Open"
7. You will now be in the device "Settings"
8. On this list, towards the bottom you will see & click "System"
9. Click "Software Updates"
10. Click "Update Software"
11. A message appears, select "Download and Install"
12. Let it run the update. You will see several loading screens during the update.

Just to note, this process can take up to an hour. (If you see a screensaver, your device is still in the process of updating). It will reboot when the update is complete. Once complete, select your channel and resume streaming. 

If you were unsuccessful in updating your software and would like assistance from our support team, please reach out to help@atmosphere.tv and we will be happy to help.