How do I use the remote?

Siri Remote (2nd Generation)

Useful Tips

  • This remote has a rechargeable battery inside. With typical usage, you’ll need to charge it a few times a year. An alert appears on the TV screen when the remote battery is running low. You can also check the battery level in Settings.
  • If your remote is not responding, try charging it using a lightning cable for at least 30 minutes.
  • To pair the remote with your Apple TV, bring your remote as close as possible to your Apple TV. Then press and hold Back (<) and Volume Up (+) for five seconds. If asked, place your remote on top of the Apple TV to complete the pairing.
  • To restart your Apple TV using the remote, press and hold the Back (<) and TV buttons until the white Apple TV status light blinks rapidly (about 5 seconds).
  • For more information on how to use this remote, please visit Apple's website. 

Siri Remote (1st Generation)

Useful Tips

  • The matte black area at the top of the remote is a touchpad; you can use this to move around the channel menu, and gently press down to select.
  • The Menu button serves as the back button.
  • This remote has a rechargeable battery inside. With typical usage, you’ll need to charge it a few times a year. An alert appears on the TV screen when the remote battery is running low. You can also check the battery level in Settings.
  • If your remote is not responding, be sure to charge it using a lightning cable for at least 30 minutes.
  • To pair the remote with your Apple TV, bring your remote as close as possible to your Apple TV. Then press and hold Menu and Volume Up (+) for five seconds. If asked, place your remote on top of the Apple TV to complete the pairing.
  • To restart your Apple TV using the remote, press and hold the Menu and TV buttons until the white Apple TV status light blinks rapidly (about 5 seconds) and release. The Apple TV will turn off temporarily and turn back on.

Atmosphere TV Custom Device

Screenshot 2024-04-04 at 8.07.34 AM

Useful Tips

  • Pressing the power button once puts the device to sleep (inactive or standby mode). Pressing it again wakes up the device.
    • Purple light 🟪 = sleep 
    • Blue light 🟦 = active
  • You can restart the device in the “Device Info” settings screen within the Atmosphere application. 
  • The Home button takes you straight to the Atmosphere application home screen.
  • Pressing the ‘cog’ button once will take you straight to the Atmosphere application settings screen.
  • Long-pressing the ‘cog’ button opens the Android system settings screen panel.
  • All remotes have two AAA batteries inside. With regular use, you will need to replace them every so often.
  • If the Atmosphere application is unresponsive to remote commands, there might be an issue with your remote’s Bluetooth connectivity.
    • To check the Bluetooth pairing status of the remote and to re-pair:
      • Ensure the remote has direct line of sight with the front of the Atmosphere device. This allows the remote signal to still communicate with the device. 
      • Navigate to the “Remote Control” settings screen within the Atmosphere application in order to put the device into pairing mode so it will be searching for a remote connection while you attempt to re-pair. 
      • If there is an error with the Bluetooth connection it will be displayed here. This screen will show you the remote pairing instructions to guide you through.

If you are experiencing any problems with your remote, call us at (512) 675-1080 or email us at help@atmosphere.tv