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Updating Your Payment Method

Your account billing information can be updated in your Dashboard in the 'Settings' tab. 

How to Update Your Card

  1. Log in to your account at dashboard.atmosphere.tv.

  2. Click the Settings drop down in the lower left corner and choose 'Billing'.

  3. Scroll to the bottom of the page and select Access Billing Portal.

  4. Under the Add Payment Method section, enter your new card details and click Submit.


Access billing portal

Troubleshooting

The Billing Portal won’t open?

The Billing Portal opens in a new window. If nothing happens when you click the button, check your browser's address bar to Enable Pop-ups or try using a different web browser.

Don't see the "Access Billing Portal" option?

If this option is missing, your user role does not have billing permissions.

  • The Solution: Ask your Account Owner to update your permissions in the Users tab.

  • Need Help? Contact us at help@atmosphere.tv. Please include your Business Name and your current Job Title/Role so we can assist you quickly.