The matte black area at the top of the remote is a touchpad; you can use this to move around the channel menu, and gently press down to select! Your Menu button will take you back a page, and the Play button will pause/play the content. Find a full tutorial for the Apple TV remote here.
Also, your remote does not have removable batteries, and will need to be charged on occasion. You can do this using the lightning cable included with your shipment or any current iPhone lighting cable. Plug the cable into bottom of the remote and give it 30 minutes to bring it to a full charge.
If you are experiencing any problems with your remote, check out our troubleshooting article here or call us at 512-675-1080!